BEST Designation: Elements of Successful Selling (2CE)

1. Understand the steps of the sales cycle 2. Discover the importance of the sales cycle in your success 3. Understand the importance of a positive self-image with your customers 4. Discover the meaningful purpose of setting goals for you and your customers 5. Explain why emotional stability is important for a successful Sales Associate 6. Explain how communication affects all steps of the sales cycle 7. Define people skills and explain why they are important 8. Name the additional qualities needed for success Instructor: Mark Ledbetter